This is a book that anyone concerned with ethics in the workplace—and we all should be—needs to read for a number of reasons and on a number of levels. It’s packed with practical information and telling anecdotes that together provide an easy, informative and enjoyable read. Most important, it explains not only what “the good ones” do to earn the title, but also how we can learn from their success and why we ought to try to emulate it. That will help us become better people and, yes, will help create a better and more profitable business. Continue reading
Can business ethics get any worse? Later this summer, the Justice Department is expected to announce charges of criminal wrongdoing in GM’s handling of faulty ignition switches that led to a series of fatal accidents. The New York Times says GM will likely agree to a record settlement—more than the $1.2 billion that Toyota paid for a sudden acceleration problem. And Tanaka has finally admitted after years of denial that its explosive airbag problem justifies the largest recall in auto history (and that’s saying a lot). Continue reading
Have you ever tipped your auto mechanic for changing your oil? How about the surgeon who gave you a new knee? Or the cashier who toted up your grocery bill?
Then why does it make sense to tip your restaurant server?
The holidays can be full of stress on a number of levels, but they also create some unusual ethical situations. Here are a few to be careful of:
Is there anything wrong with regifting? What else can I do with the presents I get that I don’t want or need?
I wish Harry Brighouse and Adam Swift hadn’t called their new book Family Values. The title makes it too easy to pass over this important examination of the ethics and morality of family relationships in the mistaken assumption that it’s just another empty contribution to what passes for political debate. I hope the subtitle, The Ethics of the Parent-child Relationship, will catch enough eyes to bring the book to the fore because this work has something important to say, and whether you agree or not, it’s worth a healthy debate.
On more than one occasion, Talking Ethics has looked at the ethics of telling so-called white lies that may seem like they’re not doing much harm—“Dinner was delicious.” “I like your new haircut.” In doing so, we found that our readers (a self-selected group who take their ethics seriously) generally frown on lying of any kind, though most reject the absolutist view of Immanuel Kant and others who insist lying is always wrong because it undermines trust and constructive discourse. Now comes a new study suggesting that not only is lying sometimes okay, but it actually can be the right thing to do.
Sometimes we get so busy pointing out unethical behavior, we lose sight of those who do the right thing for the right reason, even if the cost is significant. So this week, we want to call attention to four ethical heroes:
The NFL season is still more than a month away, but here in football-crazed Washington, the Redskins already dominate the sports pages. And with that kind of coverage staring me in the face every morning, I can’t help thinking anew about the team’s controversial name—specifically, whether its continued use constitutes unethical behavior.
Tempted to take an extra shampoo bottle from your hotel room? Or to say you’ve got a bad headache so you can leave work early to get ready for a big date? Be careful. What may seem like a small ethical transgression now could lead to much bigger problems in the future. At least that’s the result of a study published in the Journal of Applied Psychology. Researchers trying to understand big corporate scandals found that when a small ethical sin goes unchecked, bigger sins are much more likely to follow.
Corporate compliance officers—those hard-working, well-intentioned executives who worry about obeying the law and acting ethically—have had some good news recently. There are definite signs of progress on several levels. But some very high-profile failures, most notably the scandal at General Motors involving faulty ignition switches, make the rest of us wonder whether progress is really being made. The answer, I think, is, “Yes, but…” There are signs of improvement, but there’s still a long way to go.
When we conducted an informal survey last year asking people when it’s okay to tell a white lie, a large majority, 71%, came down hard on politicians, saying it’s wrong for them to shade the truth, even when it’s just a matter of emphasizing facts that support their point of view and ignoring those that don’t.
But lying by politicians remains rampant. Continue reading
The NBA’s decision to ban Donald Sterling, the owner of the Los Angeles Clippers, is a reasonable first step, but it doesn’t begin to deal effectively with the underlying problems – or even address some of the ethical failures by the too-many actors involved.
Five separate failures immediately come to mind.
Most of us know the difference between right and wrong, and can easily decide what’s ethical in a given situation if the problem is simple and straightforward. But when a complex dilemma leaves you uncertain, there are some tools that can help you work your way to a good decision. They can’t tell you what to do, but they can certainly help you figure it out for yourself.
I was cleaning out some old files today when I came across a seven-year-old article reporting that top business schools were adding more ethics courses in the wake of the 2007 Enron scandal. The article, by Jeffrey MacDonald in the Christian Science Monitor, went on to quote critics saying the courses wouldn’t do much good. Boy, did that turn out to be true.
What could be more depressing than the twin scandals at Toyota and General Motors?